In terms of the admissions office staff, U of H is by far the worst I've dealt with (saying something because I've talked to ~30 schools and their admissions office). However, I've had pleasant experiences with their financial aid officer, Lisa, and Asst. Dean West. I think the actual students or office workers are fairly atrocious, though.
I'm still holding out an outside shot of hope that I'll get a fair portion of grants or rerouted scholarships in my financial aid package...which I'm still waiting on
