California Bar Softest Glitch During PT 1 (Report it) Forum

[nycaligal]

I'm gonna be brutally honest with everyone in this forum: the chances the CA Bar will even read any petition you file or take into consideration any complaint about the software is close to zero. As a point of reference, one of my best friends took the bar in CA three years ago. the man next to him suffered a seizure during the last day PT and my friend stopped what he was doing to administer aid. That took 30 minutes and he ended up not finishing the PT. What did the bar say? Too bad. You're not getting those minutes back. I've heard from former Directors of the Committee that they almost never award points or worry about tech problems unless there was a natural disaster that caused the average score of the entire test site to fall significantly below the state average of other locations. The Bar then awards points based on the difference. That's the only time I've heard the Bar give a crap.

Makes sense. This situation may be different because it was a uniform issue and Softest has a record of the issue and exactly what happened and when. Also because media has covered the issue and a lot of impacted people have unified in a group to seek redress. When I talked to the bar, they said they were aware of the problem and the program administrator was going to review the problem after the complaint window has closed. So, hopefully they were serious about this.

sadly it isn't uniform though. from all of the descriptions, while a "number" of people were impacted it kind of seems like a small percentage as opposed to a uniform issue with softtest. like some kind of combination between their software fuckup and something common with the computers of the users.

It's like something like ... if A B and C are true about your computer, then softtest gave you the finger. Even if A B and C are totally normal things to be true about your computer.

I was fortunate enough to not have any issues, but this is seriously a shitty situation. I saw several people just handwrite in Oakland because of the issue.

Yeah, and while not jumping to any conclusions about the cause, the cause that Examsoft related to me (and showed some evidence for) suggests that they knew about the issue, the bar probably knew about the issue, they didn't notify anyone in any of the materials about the issue, and the students who had certain conditions going on with their computer just got screwed. Also, unlike a complete comp meltdown, it was confusing because the instructions seemed to suggest that you might want to keep trying.

Yes! There was no one onsite to help and the instructions definitely indicated that you should keep trying. The first ExamSoft rep I spoke to Tuesday evening advised the same. Said we could turn on and off as many times as needed until the typing issues went away.

[2807]

The Bar officially recognizes your issue.
Hope you get a good result.
--LinkRemoved--

[fl0w]

The Bar officially recognizes your issue.
Hope you get a good result.
--LinkRemoved--

1) only for the san deigo center.
2) only for the tuesday session.

My understanding is that the problem was happening in a lot of places and was happening on both tuesday and thursday. While this is a step, I'm sad to see they have only recognized what seems to be a subset of the issue.

[squirtle]

So how is the State Bar going to differentiate between the legitimate claims and the bullshitters who want a few extra points

[fl0w]

So how is the State Bar going to differentiate between the legitimate claims and the bullshitters who want a few extra points

computer forensics. it's a thing.

[squirtle]

So how is the State Bar going to differentiate between the legitimate claims and the bullshitters who want a few extra points

computer forensics. it's a thing.

I really hope so because people who made no mention of complaints on the first day and then suddenly realized they had problems on the first day (after the entire exam was over) or people who are filing reports that they were hurt by the glitches and were able to finish (without even resorting to writing in the bluebook after having severe problems) is very troublesome. I don't doubt there there are some who really had problems with Softtest and I truly feel for them. But the others, I call bullshit and they should have higher moral standards than that. I really hope Exam Soft can remotely access people's computers who claim they have issues and verify these claims.

[Hoggle]

The Bar officially recognizes your issue.
Hope you get a good result.
--LinkRemoved--

1) only for the san deigo center.
2) only for the tuesday session.

My understanding is that the problem was happening in a lot of places and was happening on both tuesday and thursday. While this is a step, I'm sad to see they have only recognized what seems to be a subset of the issue.

The San Diego test center issue was the guy having the seizure. The glitch issue for all test centers is listed below that issue with a separate heading.

[Hoggle]

So how is the State Bar going to differentiate between the legitimate claims and the bullshitters who want a few extra points

computer forensics. it's a thing.

I really hope so because people who made no mention of complaints on the first day and then suddenly realized they had problems on the first day (after the entire exam was over) or people who are filing reports that they were hurt by the glitches and were able to finish (without even resorting to writing in the bluebook after having severe problems) is very troublesome. I don't doubt there there are some who really had problems with Softtest and I truly feel for them. But the others, I call bullshit and they should have higher moral standards than that. I really hope Exam Soft can remotely access people's computers who claim they have issues and verify these claims.

Examsoft keeps a log of everything that goes on during the exam. The exact issue hasn't been identified yet. However, they have claimed to some people who've called that their log shows what they think is the cause of the error. I'm not sure if this is actually the case.

Regardless of cyberforensics, it is important for those impacted to send their complaints in specifically detailing the issues they had.

[fl0w]

The Bar officially recognizes your issue.
Hope you get a good result.
--LinkRemoved--

1) only for the san deigo center.
2) only for the tuesday session.

My understanding is that the problem was happening in a lot of places and was happening on both tuesday and thursday. While this is a step, I'm sad to see they have only recognized what seems to be a subset of the issue.

The San Diego test center issue was the guy having the seizure. The glitch issue for all test centers is listed below that issue with a separate heading.

hmm. reading it, it's not clear that it's for all test centers. i sincerely hope my reading is wrong

[Hoggle]

The Bar officially recognizes your issue.
Hope you get a good result.
--LinkRemoved--

1) only for the san deigo center.
2) only for the tuesday session.

My understanding is that the problem was happening in a lot of places and was happening on both tuesday and thursday. While this is a step, I'm sad to see they have only recognized what seems to be a subset of the issue.

The San Diego test center issue was the guy having the seizure. The glitch issue for all test centers is listed below that issue with a separate heading.

hmm. reading it, it's not clear that it's for all test centers. i sincerely hope my reading is wrong

Yeah, I don't know for sure-- it just reads that way to me because it is a separate heading. Regardless, they have been open on the phone that they know it impacted multiple test centers.

[LSATNightmares]

I didn't take the bar in February, but I have a friend in law school who had the same software glitch (i.e. no spaces) happen to her during a final with Softest, just as an FYI.

[Hoggle]

I didn't take the bar in February, but I have a friend in law school who had the same software glitch (i.e. no spaces) happen to her during a final with Softest, just as an FYI.

Interesting. I wonder how long the glitch has been going on.

[Hoggle]

As a reminder, if you were impacted, tomorrow is probably one of the last days to mail in your complaint to Greg Shin at the address on the first post in the thread.

[lawesq]

Is this for real? Do you really think the bar will allow those affected to re-take PT A? That's laughable.

[fl0w]

Is this for real? Do you really think the bar will allow those affected to re-take PT A? That's laughable.

i don't think any of the people affected thought they would get to re-take anything. not at all.

[lawesq]

Additional points? Either way, one could only imagine the reaction of those not affected by this alleged ExamSoft glitch.

[fl0w]

Additional points? Either way, one could only imagine the reaction of those not affected by this alleged ExamSoft glitch.

they would obviously set the state of california on fire.

[LegalReality]

We all assumed the risk that widespread software issues would affect our examination scores, as was stated in the instructions. The risk we assumed ended up occurring. How is it fair to ask for extra points when you chose to accept those risks? There is always a handwriting option if you are not willing to take that risk. If people keep complaining when the exact risk they assume ends up occurring, all students are going to be writing in blue books in a few years to avoid having people agree to assume risks they are in reality unwilling to assume.

[Hoggle]

Additional points? Either way, one could only imagine the reaction of those not affected by this alleged ExamSoft glitch.

Lol, did you really make an account just to troll those that had something really horrible happen to them? Well played.

[A. Nony Mouse]

Additional points? Either way, one could only imagine the reaction of those not affected by this alleged ExamSoft glitch.

How does it actually affect anyone who didn't have the glitch?

[lawesq]

Hoggle - yes.
Nony mouse - they'd feel those who experienced the glitches, and accommodated as a result, gained an unfair advantage.
I don't even know why this thread is so long. The bar is not going to consider this, aside from maybe adding another disclaimer clause to the ExamSoft's instructions.

[Hoggle]

We all assumed the risk that widespread software issues would affect our examination scores, as was stated in the instructions. The risk we assumed ended up occurring. How is it fair to ask for extra points when you chose to accept those risks? There is always a handwriting option if you are not willing to take that risk. If people keep complaining when the exact risk they assume ends up occurring, all students are going to be writing in blue books in a few years to avoid having people agree to assume risks they are in reality unwilling to assume.

Milgram's situationalism on display.

[A. Nony Mouse]

Hoggle - yes.
Nony mouse - they'd feel those who experienced the glitches, and accommodated as a result, gained an unfair advantage.
I don't even know why this thread is so long. The bar is not going to consider this, aside from maybe adding another disclaimer clause to the ExamSoft's instructions.

What unfair advantage? Your score is your score regardless of what happens to them. If nothing else, shouldn't the bar get as much information about the problem as possible to ensure it doesn't happen again? No one here has made any specific demands about what they think should happen apart from making sure the bar is fully informed.

[patogordo]

lol welcome to america. "don't take away my unearned advantage! that's not fair!"

[Hoggle]

lol welcome to america. "don't take away my unearned advantage! that's not fair!"

I'm just trying to imagine the aspie suck who would create an account just to troll/lob accusations at those that didn't enjoy his advantage.