Hello all,
I need some urgent help: I have completed all the 18 video courses on NYLC but the system still says "courses completed 17/18". I am, therefore, unable to register for the June exam (deadline for registration is May 17th). I noticed that one of my completed course is marked as "completed" but without a timestamp. I will call the support team first thing tomorrow morning but would appreciate any help before that to solve this problem.
NYLE registration problem Forum
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Anonymous User
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Re: NYLE registration problem
I've run into technical glitches on the NYLC recently and switching the browser (from Safari to Firefox) and nuking the cache fixed the problem.BEng,MBA,FRM,JD(?) wrote: ↑Sun May 15, 2022 11:15 amHello all,
I need some urgent help: I have completed all the 18 video courses on NYLC but the system still says "courses completed 17/18". I am, therefore, unable to register for the June exam (deadline for registration is May 17th). I noticed that one of my completed course is marked as "completed" but without a timestamp. I will call the support team first thing tomorrow morning but would appreciate any help before that to solve this problem.
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BEng,MBA,FRM,JD(?)
- Posts: 333
- Joined: Mon Mar 28, 2016 11:17 am
Re: NYLE registration problem
Thanks. Tried but not working :/Anonymous User wrote: ↑Sun May 15, 2022 11:30 amI've run into technical glitches on the NYLC recently and switching the browser (from Safari to Firefox) and nuking the cache fixed the problem.BEng,MBA,FRM,JD(?) wrote: ↑Sun May 15, 2022 11:15 amHello all,
I need some urgent help: I have completed all the 18 video courses on NYLC but the system still says "courses completed 17/18". I am, therefore, unable to register for the June exam (deadline for registration is May 17th). I noticed that one of my completed course is marked as "completed" but without a timestamp. I will call the support team first thing tomorrow morning but would appreciate any help before that to solve this problem.
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Helicopter
- Posts: 16
- Joined: Thu Sep 20, 2018 12:05 pm
Re: NYLE registration problem
Check out if a public library computer/friends computer using a different browser does the trick.
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BEng,MBA,FRM,JD(?)
- Posts: 333
- Joined: Mon Mar 28, 2016 11:17 am
Re: NYLE registration problem
That also didn't work. Thanks, though. Will check with customer support tomorrow and post the solution here. A couple folks had this exact issue a couple years ago but the solution wasn't posted.
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BEng,MBA,FRM,JD(?)
- Posts: 333
- Joined: Mon Mar 28, 2016 11:17 am
Re: NYLE registration problem
Ok, the customer support person did it from the backend. Took all of thirty seconds!
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