when to call about status trackers

[2014entering2014]

so I had an interview with a school 2 weeks ago, and was accepted.
about 9 days ago my status checker changed to say that a scholarship decision has been made, and I should continue to check my email

nothing in the spam folder, nothing in the inbox. should I call the office, or is this normal?

[eerie_erie]

Maybe try logging into a financial aid website for admitted students, if they have one?