Okay ExamSoft, you need to explain yourself
Posted: Tue Jul 29, 2014 7:22 pm
Look, I get that your servers are overwhelmed, but it's not as if this were some spontaneous event. You literally had months to come up with an elastic load balancing solution that was ready to absorb this spike.
I'm now staring at an ominous yellow screen telling me that my upload failed and I got several e-mails from examsoft saying something bad happened. This isn't a fucking game--you're providing a service for which people paid money, and right now it's really shitting the bed. Oh, and you might want to fix that busy signal on your help line.
I'm about to dial everyone in the examsoft company directory until someone tells me wtf I can do right now to back up my exams without triggering the new york c&f gestapo via BOARD RULE 6000.9 ON FRAUD, DISHONESTY AND OTHER MISCONDUCT
/vent
I'm now staring at an ominous yellow screen telling me that my upload failed and I got several e-mails from examsoft saying something bad happened. This isn't a fucking game--you're providing a service for which people paid money, and right now it's really shitting the bed. Oh, and you might want to fix that busy signal on your help line.
I'm about to dial everyone in the examsoft company directory until someone tells me wtf I can do right now to back up my exams without triggering the new york c&f gestapo via BOARD RULE 6000.9 ON FRAUD, DISHONESTY AND OTHER MISCONDUCT
/vent