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Callback expense reimbursement issue

Posted: Sun Oct 12, 2014 8:30 pm
by Anonymous User
Spent several days in city X doing several callbacks. Ate most meals at my hotel and charged it to my room. I check out, hotel says no incidental charges. I fill out my reimbursement form for that trip, no issues.

Then I get my next credit card statement in, the hotel charged me for all of my meals instead of billing them to the room. It's a good chunk of change. I call to see what happened. Evidently, they charged the meals as incidental expenses, which sent them to my card instead of the firm account. I had no luck getting them to fix it. The reservation was set up that way, they said. I've never stayed at a hotel that didn't bill meals directly to the corporate account.

Is there any good way to go about getting this fixed without contacting the host firm? I didn't accept their offer, so that would be a really awkward conversation. It's been a month, and I just now found out. I really don't want to eat the cost.

Re: Callback expense reimbursement issue

Posted: Sun Oct 12, 2014 8:33 pm
by Actus Reus
Anonymous User wrote:Spent several days in city X doing several callbacks. Ate most meals at my hotel and charged it to my room. I check out, hotel says no incidental charges. I fill out my reimbursement form for that trip, no issues.

Then I get my next credit card statement in, the hotel charged me for all of my meals instead of billing them to the room. It's a good chunk of change. I call to see what happened. Evidently, they charged the meals as incidental expenses, which sent them to my card instead of the firm account. I had no luck getting them to fix it. The reservation was set up that way, they said. I've never stayed at a hotel that didn't bill meals directly to the corporate account.

Is there any good way to go about getting this fixed without contacting the host firm? I didn't accept their offer, so that would be a really awkward conversation. It's been a month, and I just now found out. I really don't want to eat the cost.
This sounds fairly entitled. Nearly every time I stayed a hotel paid for by my firm it was assumed that incidentals were routed through my card which they asked for on check-in.

Send the bill to the firm and fill out the appropriate form.

Re: Callback expense reimbursement issue

Posted: Sun Oct 12, 2014 9:02 pm
by Anonymous User
Actus Reus wrote:
Anonymous User wrote:Spent several days in city X doing several callbacks. Ate most meals at my hotel and charged it to my room. I check out, hotel says no incidental charges. I fill out my reimbursement form for that trip, no issues.

Then I get my next credit card statement in, the hotel charged me for all of my meals instead of billing them to the room. It's a good chunk of change. I call to see what happened. Evidently, they charged the meals as incidental expenses, which sent them to my card instead of the firm account. I had no luck getting them to fix it. The reservation was set up that way, they said. I've never stayed at a hotel that didn't bill meals directly to the corporate account.

Is there any good way to go about getting this fixed without contacting the host firm? I didn't accept their offer, so that would be a really awkward conversation. It's been a month, and I just now found out. I really don't want to eat the cost.
This sounds fairly entitled. Nearly every time I stayed a hotel paid for by my firm it was assumed that incidentals were routed through my card which they asked for on check-in.

Send the bill to the firm and fill out the appropriate form.
After I've already sent a reimbursement form a month ago?

Re: Callback expense reimbursement issue

Posted: Sun Oct 12, 2014 9:14 pm
by Actus Reus
Anonymous User wrote:
Actus Reus wrote:
Anonymous User wrote:Spent several days in city X doing several callbacks. Ate most meals at my hotel and charged it to my room. I check out, hotel says no incidental charges. I fill out my reimbursement form for that trip, no issues.

Then I get my next credit card statement in, the hotel charged me for all of my meals instead of billing them to the room. It's a good chunk of change. I call to see what happened. Evidently, they charged the meals as incidental expenses, which sent them to my card instead of the firm account. I had no luck getting them to fix it. The reservation was set up that way, they said. I've never stayed at a hotel that didn't bill meals directly to the corporate account.

Is there any good way to go about getting this fixed without contacting the host firm? I didn't accept their offer, so that would be a really awkward conversation. It's been a month, and I just now found out. I really don't want to eat the cost.
This sounds fairly entitled. Nearly every time I stayed a hotel paid for by my firm it was assumed that incidentals were routed through my card which they asked for on check-in.

Send the bill to the firm and fill out the appropriate form.
After I've already sent a reimbursement form a month ago?
Yeah, I think it's still fair game. You could send a message explaining. The worst thing is they say no or never respond.

Re: Callback expense reimbursement issue

Posted: Sun Oct 12, 2014 10:41 pm
by oblig.lawl.ref
Yeah dude/tte, no firm ever paid incidentals like meals. They don't do that most of the time in my experience. You have to submit the NALP expense forms to recoup any expense related to meals. It took me like 6 weeks to get the expense check from one callback.