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Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 11:38 am
by Anonymous User
Is there any consensus about the proper way to cancel callbacks or etiquette guidelines? I have three scheduled next week but because of offers already in, I only want to go to one of the callbacks (V5) and I haven't booked travel/lodging yet. The offer that made me sure I didn't want the other two callbacks came yesterday late afternoon after normal work hours. Is Monday too late to cancel Wednesday and Thursday callbacks?
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 11:40 am
by Anonymous User
It's never too late to cancel. If you aren't going to work at a firm, the firm will be better off if you don't waste their attorneys' time interviewing.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 11:43 am
by imchuckbass58
Our career services said that 24 hours is ok, but 48 is preferable. So cancelling on Monday for a Wednesday or Thursday callback is totally fine.
As far as etiquette, I have been calling recruiting to let them know, then emailing my screening interviewer to let them know and thank them for taking the time to interview me. I think the latter part is optional, but I do it (1) so there's a written record of me cancelling, and (2) because most people appreciate the personal note.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 11:46 am
by Anonymous User
what is the protocol if the firm has already booked your travel?
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 11:49 am
by Anonymous User
Just be clear you are canceling and not rescheduling. I was asked when I wanted to reschedule on two separate cancellations. I guess I wasn't clear enough.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 12:07 pm
by Anonymous User
Anonymous User wrote:what is the protocol if the firm has already booked your travel?
You have to be careful with this. One firm I interviewed with said that too late of a cancellation could make me responsible for some costs. This was in writing and not any more specific, so, obviously I just did the CB - I wasn't going to ask for specifics. FWIW, I knew I wanted to cancel only about 36 hours before the interview and travel was already booked.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 1:40 pm
by Anonymous User
Anyone else have other tips on this? I got an offer post business hours on Friday that is resulting in me cancelling a callback Thursday with Wednesday travel. Nothing they sent me that I've noticed said I could be responsible for the travel, and I'm planning on cancelling first thing Monday, but I noticed my hotel reservation said there was a 3 day cancellation policy. I definitely don't want to waste the time of the attorneys at the firm (or my own), but I want to make sure I handle this properly.
Thanks!
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Sat Sep 11, 2010 3:32 pm
by Anonymous User
I also read the fine print on NALP guidelines re: your responsibility incurred due to costs from the callback. Since it's kind of hard to ask them this question, my advice would be to just do the callback. I'm only canceling the ones I haven't actually scheduled yet -- otherwise, it's not a bad experience to visit other firms, see if you like them for whatever reason, and also meet and talk to other attorneys. You never know what will happen down the line -- and if you hate your summer and need to do a 3L job search for whatever reason, I'm sure it would help to have visited them and made a good impression.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Tue Aug 25, 2015 3:41 pm
by Anonymous User
Sorry to bump such an old thread, but this is the exact question I have now. If I have already scheduled a callback with a nonrefundable airfare...should I just go on the cb? FWIW it's about a week from today.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Tue Aug 25, 2015 5:52 pm
by Anonymous User
To the poster immediately above - I did the same thing. My career development office said a week is plenty of time for them to readjust & give out new CBs for your space. I would go ahead and respectfully cancel.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Mon Sep 21, 2015 12:36 pm
by Anonymous User
This morning I emailed about rescheduling a CB that is scheduled for this Thursday, and travel hadn't been booked yet, which is why I emailed to reschedule. Three hours after my email requesting reschedule, I received travel confirmation. 30 minutes after that I received an email from the recruiter asking that I stick with Thursday.
Now I just want to cancel, haha.
Re: Cancelling Callbacks Protocol/Etiquette
Posted: Mon Sep 21, 2015 3:37 pm
by BmoreOrLess
Travel agencies can sometimes void the travel within 24 hours of booking.