Examplify Error

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Findedeux

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Posts: 119
Joined: Sun May 27, 2018 7:10 pm

Examplify Error

Postby Findedeux » Sat Jul 21, 2018 6:17 pm

My examplify says it needs to update and won't launch.

Anyone else having this problem?

estefanchanning

Bronze
Posts: 326
Joined: Sat Mar 19, 2016 12:22 pm

Re: Examplify Error

Postby estefanchanning » Sat Jul 21, 2018 6:22 pm

Just checked, mine is working fine

dabigchina

Silver
Posts: 1429
Joined: Mon Jan 13, 2014 2:22 am

Re: Examplify Error

Postby dabigchina » Sat Jul 21, 2018 6:24 pm

Mine is working too. Try uninstalling/deleting and reinstalling from scratch from teh website.

estefanchanning

Bronze
Posts: 326
Joined: Sat Mar 19, 2016 12:22 pm

Re: Examplify Error

Postby estefanchanning » Sat Jul 21, 2018 6:26 pm

dabigchina wrote:Mine is working too. Try uninstalling/deleting and reinstalling from scratch from teh website.


Don't do that. Call examplify. I'm pretty sure when I was downloading the program, it said something about "make sure this is the computer you're gonna use because you can only download examplify once"

Findedeux

Bronze
Posts: 119
Joined: Sun May 27, 2018 7:10 pm

Re: Examplify Error

Postby Findedeux » Sat Jul 21, 2018 7:32 pm

Yeah, I gave them a call.

Apparently it's a known bug.

They had me remove a file.

Also, the program is now at version 1.6 but when I downloaded it was 1.5

Nightcrawler

Bronze
Posts: 200
Joined: Wed Apr 04, 2018 12:02 pm

Re: Examplify Error

Postby Nightcrawler » Sat Jul 21, 2018 9:57 pm

Findedeux wrote:Yeah, I gave them a call.

Apparently it's a known bug.

They had me remove a file.

Also, the program is now at version 1.6 but when I downloaded it was 1.5


weird, I just certified the laptop a couple of days ago (redownloaded the latest version) and it's still 1.5.4.



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