Their lease-signing policy alone was enough to make me hate them. They require you to pay a non-refundable app fee and a deposit with their application to be "offered" a lease, and doing so does not guarantee you anything. They don't change start/end dates and they vary by unit, and I had been trying to get something that would start in late July or early August so I wouldn't be paying for a whole summer of space I wasn't using. They'd tell me things like well, we have a unit that starts July 16 and I'd go, "Well, I want to reserve that," and they'd go, well, pay the app fee and deposit and we'll offer you a unit when you've been approved and I'd go, "Will paying a deposit reserve the room for me?," since, you know, everyone else in the world will actually reserve a unit for you once you've paid the deposit, and they'd go, we don't reserve rooms, but if it's still available once we've processed your application, we'll offer it to you. It only takes 48 hours or so to process your application, and it's not offered out right now.LLB2JD wrote:So I've read all sort of stuff about Ivy Gardens about the management being terrible. Is it really that bad or could those folks be just disgruntled/random anomalies? I'm just trying to do my groundwork and hopefully find somewhere that I could potentially stay for my whole 3 years there, especially given that I most likely won't be able to visit before I sign a lease.
I went ahead and paid. Three days later they offered me a place with a start date of like June 5. "But I told you I don't want something starting that early." Well, it's the latest start date we have available now. "Can you just give me a later start on the lease, start it July 16 or something like that since that's what I was told was available when I applied?" We don't reserve units for anyone, and the unit that started July 16 has been rented already. What you can do, sir, is just pay for it starting June 5 and move in whenever you're ready to move in. That way it'll be waiting for you when you're ready to move here in late July or early August. Yes, because what I wanted was to be double-paying all summer.
I cancelled my app but didn't get my app fee back since it was non-refundable. Fuckers.