I also contacted IT last week after getting the Account Not Provisioned message, and they acted like they'd never heard of such a thing.
They were supposed to get back to me by Monday at 1:00, which they never did.
I contacted Financial Aid again yesterday and was told that graduate students aren't set up yet to view/accept financial aid online, and "please contact our office at a later date to find out how to view/accept/decline your award."
They were able to tell me what amounts/types of loans they were offering me (but that number did not include scholarship? So I assume that's still preliminary). Not particularly helpful, but there you go.
Main campus is transferring everything from the old online system (which was terrible, but worked) to a new online system (which is both terrible and doesn't work), which basically means that everything online is totally fucked up. The law school registrar - Cindy Gibbons (a.k.a., the person who actually makes everything work at the law school) - ended up having to register us all for fall classes by hand.
Financial Aid is also lying to you. The system might not yet be available for incoming
grad students (I have no idea), but we existing law students can totally accept/decline/whatever our financial aid awards.
Main campus IT will never get back to you about anything, ever, unless you get to them through the law school IT department.
Scholarships always come through at the last possible minute, so don't worry if yours hasn't shown up yet. It probably won't until sometime in August.
If you ever have to deal with main campus (which is code for "anything not the law school"), shit just turns into an unimaginable pain in the ass. CU is seriously the worst-run bureaucratic operation on the face of the Earth (along with every other state agency in Colorado). Unfortunately, you guys are all at the point where you actually have to deal with main campus to get stuff done.
Fortunately, come August, you will actually be 1Ls, and will have access to the law school financial aid department, the law school registrar, the law school IT department, etc., and everything will actually work.