Emailing the government never works. Ever. Literally never.
I am actually pleasantly surprised by FedLoan. I submitted my first PSLF form in mid-June, and by the end of July everything had been transferred to them, account set up, and was ready to go. They also sent me the letter stating my number of qualifying payments, which was 5. They also clarified that my loans officially went into repayment and the first month for PSLF purposes was Jan 2017. They told me that so I can always check to make sure the # of qualifying payments is correct.
Also, not only does emailing the government never work, faxing them stuff sucks too. When I faxed in my PSLF form, I actually faxed it three times. Faxed it on a monday, then the next monday, and then the next monday.
Rule of thumb when dealing with the govt: always call, and always fax 3 times
A. Nony Mouse wrote:Yeah, when you certify for PSLF you get switched. Pretty sure they're going to find the stuff eventually - it takes them a little while to get things in place. They're not the speediest/most efficient (I haven't run into problems with them, though others have; just that they're kind of slow.)
I signed up for pslf and my loans were switched to fedloans, and under loan info it shows how many qualifying payments I have made. Except that it shows 0 qualifying payments. I submitted the paperwork for my clerkship last November or so. Hadn't shown up as qualifying payments. Emailed January or so. Never heard back. Emailed in may or so and got a we will check into it response, but nothing since. How long does it actually take to get qualifying payments to show up?
Can you clarify? When did you graduate law school? When did you start the clerkship? When did your loans officially go into repayment? When did you submit the PSLF form?
If you are C/O 2016, then the first month that counts for PSLF is January 2017. If you submitted your PSLF form before your first payment in Jan 2017, which is sounds like you did, then the letter is going to say you have zero qualifying payments. When you send in the form, it only counts the number of payments since Jan 2017, and therefore will be zero if you submitted the form before then.
The qualifying payment tracker under your loan details does not actually update every month
, either. It only updates whenever they receive a new PSLF certification, because only then do they recount the number. So right now it says 0 qualifying payments because it was 0 when you submitted your last PSLF form.