Anyone else been having issues logging in to Numbers?

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TOMaHULK
Posts: 547
Joined: Mon May 10, 2010 1:40 pm

Anyone else been having issues logging in to Numbers?

Postby TOMaHULK » Mon Oct 18, 2010 12:54 pm

Keeps telling me "problems with session." :?

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homestyle28
Posts: 2312
Joined: Thu Jun 04, 2009 12:48 pm

Re: Anyone else been having issues logging in to Numbers?

Postby homestyle28 » Mon Oct 18, 2010 1:04 pm

I get that at times logging in with google Chrome, but not in IE...which browser are you using?

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sanetruth
Posts: 358
Joined: Thu Apr 29, 2010 12:26 pm

Re: Anyone else been having issues logging in to Numbers?

Postby sanetruth » Mon Oct 18, 2010 1:25 pm

TOMaHULK wrote:Keeps telling me "problems with session." :?


Make sure you are logged out on all other computers. If you logged in on another computer, even if you closed out of your browser, it will give you trouble logging on with a different one. Weird glitch that gets a lot of people locked out of their accounts.

novab
Posts: 82
Joined: Tue Oct 12, 2010 12:27 pm

Re: Anyone else been having issues logging in to Numbers?

Postby novab » Mon Oct 18, 2010 2:05 pm

same thing happened to me - just open up a different browser - if you used IE, then open firefox or chrome or vice versa. This worked for me. Now I have it set up in chrome to never log me out.

TOMaHULK
Posts: 547
Joined: Mon May 10, 2010 1:40 pm

Re: Anyone else been having issues logging in to Numbers?

Postby TOMaHULK » Mon Oct 18, 2010 2:54 pm

I'm using IE8, and always have.

Haven't been able to sign in since middle of last week. :cry:

r6_philly
Posts: 10707
Joined: Sat Dec 19, 2009 4:32 pm

Re: Anyone else been having issues logging in to Numbers?

Postby r6_philly » Mon Oct 18, 2010 3:44 pm

when that happens, try the following things:

1. you can use a new browser. Like Firefox or Chrome. When I got locked out of IE7, I ended up using Chrome just for LSN.

2. In IE either, open a new tab, then click on start an InPrivate session. This should create a new session id from your original session, which will allow you to log in. If this does not work, then use another browser.

If you use the other browsers, make sure you use Private Browsing when viewing LSN. That way session data doesn't get saved and reused, and you will never have the same problem.

THT

r6_philly
Posts: 10707
Joined: Sat Dec 19, 2009 4:32 pm

Re: Anyone else been having issues logging in to Numbers?

Postby r6_philly » Mon Oct 18, 2010 3:47 pm

It's a problem with their internal scripting that doesn't clear old browser sessions. If your computer has a session in history then it will not allow you to open a new one. They should run a cron script that clears sessions but the site is not built very well with a lot of other bugs so we live with it.




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