Desert Fox wrote:
A study done by a company that warranties computers showed Dells failure rate to be about median. Only slightly worse than Apple.
Apple shipped out millions of faulty IPhones, it happens to all tech companies.
They aren't really faulty though...mine works fine. Having to put it in a case (which most users do anyhow) is way different. I can't find it now but I read an article saying that study was flawed because they only counted systems fixed under warranty and most businesses simply upgraded to newer models and trashed the old ones. They purported that it was almost impossible to quantify their failure rate due to under-reporting and them fixing systems with a second faulty motherboard.
Edit: Their failure rate on these Optiplex's was 97% and these were sold to businesses. If the average consumer had them, you'd never even hear about these failures as most happened after 2-3 years.
Also, Dell has an internal policy of discount-upgrading broken business PCs instead of fixing them. Even when my mom's business system went down under warranty they offered her a significant discount if she would just upgrade early...and they let her keep the old system. These practices vastly affect documented failure numbers...